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Virtual Visit

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Ready for Your Virtual Visit?

Make sure your device, camera, microphone, and browser are all set before your appointment.

Check Your Hardware

St. Croix Health is committed to providing the excellent care you deserve. As part of this commitment, we offer an online option for certain types of appointments. Our providers will connect with patients virtually to discuss concerns, answer questions, and work together to create a treatment plan.

Benefits of a virtual visit:

  • No need to travel, park, or spend time in a waiting room
  • Great for some consults, questions, follow-up, and prescriptions
  • Private and secure connection
  • Comfortable surroundings and format

Virtual visit appointments are currently available for:

Behavioral Health: Follow-up and ongoing appointments

Primary Care: Sleep concerns, anxiety, depression, back pain, abdominal pain, vomiting, allergies, sinus issues, medication check, skin conditions, chronic condition management, nutrition, and weight management

Appropriate conditions for virtual visits:

  • Acne
  • Athlete’s foot
  • Cold/Influenza (flu)
  • Constipation and/or diarrhea
  • Diaper Pain
  • Ear pain
  • Eczema or dermatitis
  • Sexually transmitted infection (STI) exposure
  • Hay fever and seasonal allergies
  • Lice
  • Heartburn or acid reflux (GERD)
  • Hives
  • Insect bites
  • Low back pain
  • Pink eye or conjunctivitis
  • Rash
  • Ringworm
  • Sinus infection
  • Stye (bump on eyelid)
  • Sunburn
  • Tick bite
  • Urinary problems, including urinary tract infection (UTI)
  • Vaginal yeast infection
  • Whooping cough (pertussis) exposure

Conditions that require an in-person appointment:

  • Emergency visits: Please call 911 if this is an emergency.
  • Pre-operation or pre-procedure exams
  • Conditions that require imaging, such as X-rays, MRIs, or CTs
  • Situations that require stitches or hands-on treatment
  • Labs
  • Adult physical
  • Well-child exam
  • Medicare Wellness appointments

Instructions for logging in for your appointment:

If you are using your MyChart account or the MyChart app, you can find step-by-step instructions HERE.

If you have issues with your MyChart account and need to log in through the direct link sent to you, instructions are HERE.

Call to schedule your appointment: (800) 828-3627. Our scheduling team is available from 7:00 a.m. to 6:00 p.m. Monday through Friday and 8:00 a.m. to 4:00 p.m. Saturdays.

If you are experiencing chest pain, abdominal pain, shortness of breath, or lightheadedness, you might need to seek emergency care. If you are experiencing an emergency, call 911.

You can get additional information about your Virtual Visit or schedule your appointment by calling (800) 828-3627.