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St. Croix HealthVisitor Information

Visitor Information

Our healing environment is designed to offer a home-like setting for those who are hospitalized. Patients who are here to recover from illness, injury, surgery, or the delivery of a baby, will have a quiet atmosphere created by us to aid in their care and recovery.

We have the highest standards for patient privacy and comfort in our hospital and provided amenities that encourage family involvement. We believe that family participation is crucial to a successful treatment but as healthcare providers, our priority is our patient.

We respectfully request that visitors abide by our policies.

Due to COVID-19 recommendations we have an updated visitor policy in place. Exceptions will be determined by your provider and the nursing staff based on the patient’s needs.
Note: Visitors with known communicable diseases are not allowed at any time.

Balloons

Latex balloons are not allowed in the medical center due to latex sensitivities.

Chapel

St. Croix Health has a small chapel on the main floor of the hospital. If you would like to visit with a chaplain, please call the social worker at extension 2272 or chaplain at extension 2016

Film and Photo Policy

St. Croix Health requires that verbal permission is received before filming or taking a photo of staff or patients. In order to protect the privacy and safety of patients and staff, filming and photography during procedures is not allowed. If you have questions, please feel free to ask your nurse or provider.

Parking

Emergency and short-term parking for patients and families are available near the entrance to the hospital/surgery center.

Pets

Service/therapy animals are allowed into St. Croix Health however, emotional support animals and family pets are not. All animals must be approved before being allowed into the facility.

Pharmacy

A retail pharmacy is located on the first floor of the clinic near the front entrance.

Restrooms

Public restrooms are located on each floor throughout the medical center. Please ask for assistance if you are not able to find one.

Smoking/Tobacco Policy

St. Croix Health is committed to a healthy and clean environment and strictly prohibits smoking or tobacco use within the medical center and on all St. Croix Health property.

Waiting Areas

St. Croix Health provides comfortable and convenient waiting areas for family and friends. Reading material, television, and play areas are located throughout the healthcare center.

Please do not leave children unattended in any of our waiting rooms.

If you have been waiting for extended period of time without someone speaking to you, please communicate with the registration desk so they can keep you informed on your situation.

Call (800) 828-3627 today or contact us online for more information.